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Privacy Policy

Privacy Policy

This policy is the Privacy Policy of Panaesha Capital.

Panaesha capital and its affiliates undertakes to take maximum efforts in order to protect your privacy. Panaesha capital uses the collected information about you to fulfil its contractual obligations and improve the customer service.

This policy together with the User Agreement and other documents referred to it defines the principles and rules on the basis of which we collect process and use your personal data.

Please read this document carefully in order to understand our approach and policy regarding your personal data and how we will use your personal data.

1. WHAT WE COLLECT ABOUT YOU

We may collect and process the following data about you:

Information You Give to Us

You can provide us with information about yourself by filling in the relevant forms on the website or by providing us such information by phone, email or in any other manner. This information includes personal data which was specified when registering on the website, when searching for a product, using any service provided by our website, while placing orders on our website, by participating in discussions or using any other communication functions on our website, during participation in draws, promotions or surveys, and also when you tell us about problems or issues in the work of the website. For example, the data that you provide us, can include your last name and first name, your photos; your videos, your address; your nationality, your tax residency, your phone number; your email address, your date of birth; your education etc.

Information We Collect About You

With regard to each of your visits to our website and use our services we can collect, for example, the following information about you (including automatically):

  • Technical information, including the internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
  • Information about geo-location. We may collect information about real-time location based information from your device at any time while you download or use our services. We may use this information to optimize your experience.
2. USE OF COOKIES

Cookies are typically stored on your computer's hard drive, which assigns a unique identification to your computer. We also may use cookies stored in emails to help us confirm your receipt of, and response to. We also may use service provider(s) who will place cookies on the hard drive of your computer and will receive information that we select that will give us information about the way our users and visitors navigate on our site, what products are browsed, and general transaction information.

Information collected from cookies is used by us to evaluate the effectiveness of our site, analyse trends, see what difficulties our visitors may experience in accessing our site, and administer the platform. We need this information to improve the quality of our service.

You are agreeing that we may use a browser feature known as a "cookie" for the purposes set above.

3. WHY WE USE YOUR PERSONAL DATA

We are going to use your personal data for the following purposes:

  • To fulfil the obligations provided by any contracts concluded with you, as well as to provide you with the information, products and services that you requested.
  • To notify you of our other products and services, similar to those products or services that you already purchased or information that you searched for.
  • To provide you by us or by third parties appointed by us with information about products or services that you, in our opinion, might be interested in. If you are already our customers, we will contact you via electronic means of communication (via email or SMS) to inform you about products or services similar to those that were in a previous sale or negotiations to sell them to you. If you are a new customer and since we allow certain third parties to use your data, we (or they) will contact you only by electronic means and only upon your consent. If you do not want us to use your data in this way or transfer it to third parties for marketing purposes, please tick the appropriate box on the form in which we collect your data;
  • To notify you about changes related to our services;
  • To ensure the most effective presentation of the content of our website to you and use it from your computer;
  • For administration of our website and for internal operations, including troubleshooting, data analysis, testing, statistical data collection and for conducting surveys;
  • To improve our website and to make sure that our content is most convenient for the operating system of your computer;
  • To give you access to the interactive features of the website in case you wish to use them;
  • To ensure the security of our website, our services, and your accounts;
  • To evaluate and understand the effectiveness of promotional materials that we provide to you and other users, as well as to provide you with the necessary advertising information;
  • To support, respond and resolve your complaints and issues related to use of our services and the capabilities of our website.
4. SECURITY AND STORAGE OF PERSONAL DATA

We have implemented security measures to ensure the confidentiality of your personal data and to protect them from loss, misuse, alteration or destruction. Only authorized personnel of Panaesha capital have access to your personal data, and these personnel are required to treat the information as confidential. The security measures in place will, from time to time, be reviewed in line with legal and technical developments.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site, and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

5. BASIS FOR PERSONAL DATA PROCESSING

We collect and process your personal data only when we have a legitimate reason for such processing. Legal grounds include consent (in cases where you provide it), a contract (in cases where processing is necessary to fulfil the terms and conditions of contracts between you and Panaesha capital), compliance with a legal obligations (in cases where Panaesha capital is required to request / receive and process as well as to store your personal data in order to comply with the requirements of applicable laws, compliance with the provisions of applicable laws, the proper level of conduct of our business (the quality of the services provided, identification of needs, preparation of reports), conclusion and implementation of corporate transactions (sale of participant interests / shares, mergers, acquisitions), etc.).

In cases where the basis for data processing is the consent, you have the right to withdraw it at any time.

6. YOUR RIGHTS

By contacting us you can use the following rights:

  • The right to delete your data (all or part thereof).
  • The right to change or correct your data, in particular when it is incorrectly stated.
  • The right to object or restrict processing of your data.
  • The right to access to your data and / or a copy of your data, which you provided to Panaesha capital, in a machine-readable format.

Also, you have the right to prohibit the use of your personal data for marketing purposes. Before requesting your personal information, we usually inform you that we are going to use your data or disclose it to third parties for promotional purposes. You can use the right to prohibit the processing of your personal data for promotional purposes by putting a tick in the relevant field in the questionnaire. You can also exercise this right by contacting us at any time.

Please note that the implementation of some of your rights, depending on the situation, may limit, complicate or completely exclude the possibility of further cooperation.

Our website can contain active links from / to the websites of partner organizations, advertisers and affiliated companies. If you are following an active link, please note that other websites have their own privacy policies, and we are not responsible for the provisions of these policies. Please review the privacy policies of these sites before sharing your personal information with them.

7. ACCESS TO PERSONAL DATA

you have the right to access information held about you. Any access request may be subject to a standard fee to meet our costs in providing you with details of the information we hold about you.

8. RETENTION OF PERSONAL DATA

We will hold your personal data only for as long as it is necessary for us to do so, having regard to the purposes described in this privacy policy and our own legal and regulatory requirements. In accordance with our record keeping obligations we will retain accounts and personal data for at least a period of 3 years after they are closed by you.

We may access your personal data or retain it for a longer period if it will be subject to an official request or legal obligation, an investigation by the government or an investigation into possible violations of our terms and conditions, or in other cases to prevent possible harm based on our reasonable considerations.

9. CHANGES TO THIS PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.